Special Offers - Hearthstone Chimney Co.

How We Price Chimney Cleaning Work

Every job at Hearthstone Chimney Co. is priced job-by-job off a free written estimate. No hourly rate, no plan to join, nothing to sign up for before we’ve even looked at your chimney. You get a single number, in writing, before anyone picks up a brush or a trowel – and that number is what you pay.

Call (844) 803-1545

We’ve worked this way since 1984 because it’s the only model that’s fair to a homeowner. You know what you’re agreeing to. We know what we’re being held to. There’s no arithmetic surprise at the end, no “well, it took longer than we thought.” The estimate is the price, and we stand behind it.

What a Visit Actually Costs You to Find Out

Nothing. The estimate visit is free. One of our background-checked, uniformed technicians comes out, takes a proper look – including a level-2 camera inspection where the condition warrants it – and tells you plainly what he found and what it would take to address it. You get that in writing before we do a single thing. If you’d like time to think it over, take it. If you’d like to say no, say no. No pressure, no invoice for the visit, no hard feelings. We’d rather earn your trust on the front end than chase you down on the back.

When People Usually Call Us

The busiest stretch in this trade runs from late summer through the first cold snap of fall. Homeowners who haven’t lit a fire since March start thinking about it in September, and every certified sweep in the country is booked solid by October. Russell Haines, our Owner and Master Sweep, has been watching that rhythm play out for decades. If you want a convenient appointment window before burning season, earlier is genuinely better – not because we’re creating urgency, but because that’s just how the calendar works in this trade.

Storm season brings a different set of calls: cap damage, crown cracking, water finding its way in through the top of the flue. Those calls tend to be more urgent, and we treat them that way.

Spring is when people finally get around to what they noticed all winter – a draft that never felt right, a damper that stopped seating cleanly, a stain on the firebox wall they kept meaning to look into. That’s a fine time to call too. There’s no wrong season to know what your chimney’s actually doing.

What You Can Expect From Us Either Way

Whatever brings you to the phone, the same standards apply. Russell Haines and the Hearthstone team have operated by these since the beginning, and they don’t shift based on the size of the job or the time of year.

• No-hassle upfront pricing. The number on the estimate is the number on the invoice.
• The 90-Day Done Right Promise. If the work isn’t right within 90 days, we come back and make it right – in writing, no paperwork, no arguing. That’s the Keystone Standard.
• Background-checked, uniformed technicians who complete most jobs in a single visit.
• A live person answers every call, 24 hours a day, 7 days a week. Not a voicemail, not a callback queue.
• Professional-grade materials only – DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. No builder-grade substitutes.
• Level-2 camera inspections that end with photos you can see and a plain-English verdict – documented like an engineer, explained like a craftsman.

We’ve been in local communities for over 42 years. A company that intends to be in town in thirty more years has to act like it every day. That’s not a slogan – it’s just how the math works.

Common Questions

Is the estimate really free?

Yes, completely. There is no trip charge, no inspection fee, and no obligation to book. A technician comes out, tells you what he found, and hands you a written price. What you do with that is up to you. Call (844) 803-1545 to set it up.

Do you offer financing or a monthly plan?

We don’t, and that’s a deliberate choice. Every job is priced off a free written estimate – one number, in writing, before any work starts. We don’t think a homeowner should have to take on a financial product to get their chimney cleaned or repaired. If the price doesn’t work for you, tell us, and we’ll have a straight conversation about it.

Can I combine two offers?

One offer per household per visit. If you’re not sure which one fits your situation best, the person who answers when you call – and it will be a person – can help you sort it out before anyone comes to the house.

Does the price change once you’re here?

No. The written estimate is the price. If a technician opens something up and finds a condition that wasn’t visible from the outside, he stops, tells you what he found, and gives you a revised number in writing before doing anything further. You decide then. Nothing proceeds without your sign-off on a number you’ve seen.

Get Your Free Estimate

Call (844) 803-1545 – a live person answers every hour of every day – or book online at your convenience. We’ll set a time that works, show up when we say we will, and give you a straight answer on what your chimney needs and what it costs to address it. No surprises, no pressure. That’s a square deal, and it’s the only kind we offer.

Written by Russell Haines, Owner and Master Sweep at Hearthstone Chimney Co., serving local communities across the country since 1984.