Fast, Reliable Chimney Cleaning & Sweep Across New Franklin
If your fireplace smells like a campfire on a humid July afternoon, or you’re noticing black flakes collecting on the hearth, your chimney likely needs professional attention. In New Franklin, where the heating season stretches from October through April and lake-effect moisture from Lake Erie drives repeated freeze-thaw cycles into masonry, an annual sweep isn’t a luxury - it’s maintenance that protects your home and your insurance coverage. We’re Hearthstone Chimney Co., and our technicians have been working on the chimneys of New Franklin’s ranch homes along Manchester Road and the older farmhouses back toward Rex Lake for over 42 years. Most calls reach us at (844) 803-1545, and we answer with a live person, every hour of every day.
Why Hearthstone Chimney Co. Is New Franklin’s Preferred Chimney Cleaning & Sweep Company
New Franklin grew from Franklin Township, and that history shows in the chimneys we service. One call takes us to a 1962 split-level near Portage Lakes with a prefabricated zero-clearance fireplace that was never properly lined after the oil furnace was swapped for gas. The next call is an original farmhouse off Cleveland-Massillon Road with a three-story brick chimney whose mortar has endured forty years of Summit County freeze-thaw. We’ve seen both systems fail, and we’ve repaired both. That dual housing character, uncommon in neighboring Akron or Barberton, means every job call requires diagnosing a fundamentally different chimney system - and our technicians carry the training and equipment for both.
Our reputation here is built on showing up when we say and documenting what we find. Every Level-2 inspection ends with photos you can see and a plain-English verdict. The 90-Day Done Right Promise covers every job in writing - if it’s not right, we make it right, no paperwork and no arguing. Calls are answered by a live person 24 hours a day, 7 days a week, not a voicemail queue. Our background-checked, uniformed technicians complete most jobs in a single visit, with no-hassle upfront pricing so the number on the estimate is the number on the invoice.
Our Chimney Cleaning & Sweep Services in New Franklin
Level 1 Inspection
A Level 1 inspection is the baseline for any chimney that’s been in regular use without changes to the system. In New Franklin’s 1950s-1980s housing stock, we often perform these on ranch homes along streets like Rex Lake Road or Manchester Road where the original single-flue masonry chimney still serves a converted heating appliance. We examine the readily accessible portions of the chimney exterior, interior, and connecting appliance, checking for obstructions, creosote buildup, and basic structural soundness. Most Level 1 inspections in New Franklin run $129-$189 and take about 45 minutes. If you’ve burned wood regularly this past season and haven’t had the flue checked, this is where you start.

Level 2 Inspection
When you’re buying a home in New Franklin, after a chimney fire, or following any structural event like a lightning strike, a Level 2 inspection is required by NFPA 211. This is where our camera system earns its keep. We run a high-resolution video camera up the full length of the flue, documenting every clay tile liner, every joint, every crack. In New Franklin, we regularly find clay tile liners cracked from thermal shock in homes that switched from wood or oil heat decades ago without relining the flue - a failure mode tied directly to this township’s mid-century fuel-switching era. The footage goes to you with a plain-English verdict, documented like an engineer, explained like a craftsman. Level 2 inspections in New Franklin typically cost $249-$349.

Creosote Removal
Creosote is the reason sweeps exist. That sticky, tar-like buildup forms when wood smoke cools before fully exiting the flue, and New Franklin’s long heating season gives it plenty of time to accumulate. Stage 1 creosote brushes off. Stage 2 requires a rotary loop system. Stage 3 - glazed, hardened creosote - demands chemical treatment or mechanical removal with specialized chains. We’ve pulled thick Stage 3 deposits from chimneys in older New Franklin homes where the homeowner burned unseasoned oak for three winters straight. Professional creosote removal in New Franklin runs $189-$289 for a standard sweep, with Stage 3 glazing adding $75-$150 depending on flue length and accessibility.

Soot Removal and Fireplace Cleaning
Soot is lighter than creosote but no less problematic when it blows back into your living room or stains the hearth face. In New Franklin’s zero-clearance fireplaces - common in the postwar tract homes near the Portage Lakes area - soot accumulation behind the refractory panels can restrict airflow and create odor problems during summer humidity. We remove soot from the firebox, smoke chamber, and accessible damper assembly, then clean the hearth and surrounding masonry. For homes with gas log sets installed in original wood-burning fireplaces, we also verify that the log placement hasn’t shifted to impinge on the firebox walls. Fireplace cleaning and soot removal in New Franklin typically runs $159-$239.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in New Franklin
We don’t use builder-grade substitutes. Our trucks carry professional-grade materials from DuraFlex, HeatShield, and Famco - brands that hold up to the thermal cycling and moisture exposure common in Summit County chimneys. When a New Franklin homeowner needs a new chimney cap to keep out the rain that drives our freeze-thaw damage, or a liner repair that requires refractory materials rated to the temperatures your appliance actually produces, we have the parts on the truck or can source them without the delays of special-ordering through a distant warehouse. That means most jobs finish in a single visit, and you don’t pay for a second trip.
Common Chimney Cleaning & Sweep Problems We See in New Franklin Homes
- Abandoned flues open to the elements. Many New Franklin homes converted from wood or oil heat decades ago but left the original fireplace in place. The flue was never relined for the new appliance, so rain enters freely, accelerating mortar deterioration and inviting nesting birds or squirrels. We find these on inspection reports constantly in the older ranch stock near Rex Lake.
- Crown cracking from freeze-thaw cycling. Summit County’s position far enough inland to receive moderate lake-effect snow means repeated freeze-thaw events drive moisture into chimney crowns. Once the crown cracks, water penetrates the masonry below, and spalling brick follows within a season or two. Annual inspection catches this before the repair becomes a rebuild.
- Creosote buildup from unseasoned or softwood burning. Homeowners in New Franklin’s more rural parcels, particularly those with woodlots on larger lots toward the township’s edges, sometimes burn whatever’s available. Pine and unseasoned hardwood produce creosote at rates two to three times higher than properly cured oak or maple. We educate without lecturing, then clean what we find.
- Damaged clay tile liners from thermal shock. The mid-century fuel-switching era left many New Franklin chimneys with clay tile liners that were never rated for the venting temperatures of the replacement appliance. Gas appliances vent cooler, wetter flue gases that accelerate liner deterioration; wood inserts vent hotter, causing thermal shock in tiles already aged by decades of use. Our camera inspections document the condition so you can plan rather than react.
Pricing for Chimney Cleaning & Sweep in New Franklin, OH
We’re plain about what things cost. A typical Level 1 chimney inspection and sweep in New Franklin runs $189-$259. Level 2 camera inspections run $249-$349. Creosote removal as a standalone service, without inspection, ranges $189-$289 depending on stage and flue accessibility. Fireplace cleaning and soot removal typically costs $159-$239.
Several factors push costs toward the higher end: chimneys over two stories, steep roof pitches that require additional safety equipment, heavy Stage 3 creosote requiring chemical pretreatment, and prefabricated fireplaces with limited access panels that must be partially disassembled for proper cleaning. We provide no-hassle upfront pricing before any work begins - the number on the estimate is the number on the invoice. We also offer a permanent 5% Senior and Veteran discount, and our $89 Seasonal Tune-Up remains available for systems that just need a basic check and light cleaning.
Call (844) 803-1545 for an exact quote. Estimates are free, and we serve every corner of the 44216 ZIP code.
We Also Serve Cities Near New Franklin
Our service radius extends naturally from our New Franklin base to neighboring communities with similar housing stock and climate challenges. We regularly sweep chimneys in Chimney Cleaning & Sweep territory that includes Canal Fulton to the west, Portage Lakes to the south, and Barberton and Norton to the east. If you’re unsure whether your address falls within our service area, call - a live person answers, and we’ll tell you directly.
Serving New Franklin, OH - Our Local Coverage Area
We’re based in the New Franklin area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Chimney Cleaning & Sweep in New Franklin
Most New Franklin appointments are scheduled within 2-3 business days, and we reserve same-day slots for urgent situations like suspected chimney fires or blocked flues causing smoke backup. Our technicians live in and around Summit County, so we’re not driving in from Cleveland or Columbus. Call (844) 803-1545 - a live person answers 24/7 to schedule.
Yes. We service the full 44216 ZIP code, from the postwar ranch and split-level developments near Portage Lakes to the original farmhouse properties on larger parcels toward Rex Lake and the rural edges of former Franklin Township. Our Chimney Cleaning & Sweep in New Franklin team carries equipment for both masonry and prefabricated systems, so the housing type doesn’t limit our ability to help.
Emergency calls outside normal business hours carry a $95 after-hours dispatch fee, plus the standard service rate for the work performed. We do not inflate labor rates for nights or weekends - the fee covers getting a technician to your door promptly. If you’re experiencing a chimney fire, carbon monoxide alarm activation tied to the fireplace, or sudden smoke infiltration, treat it as an emergency and call (844) 803-1545 immediately.
Pricing is comparable across Summit County, though New Franklin’s mix of older farmhouses and mid-century ranches sometimes requires more time than newer construction in outlying suburbs. The 1960s-80s split-levels often have chimneys with limited access, and the original farm properties may have multiple flues or unusual configurations. We quote upfront based on what we see, not on your ZIP code. Call for a free estimate - the number we give is the number you’ll pay.
Every job in New Franklin is covered by our 90-Day Done Right Promise - in writing, no arguing. If the work isn’t right, we come back and make it right. This applies uniformly across our service area; there’s no geographic limitation within our standard radius. We also offer a Free Second Opinion on any written estimate from another company, and $50 off any repair over $250. For Chimney Repair in New Franklin or Fireplace Services in New Franklin, the same guarantee applies.
Ready to schedule? Call Hearthstone Chimney Co. at (844) 803-1545. A live person will answer, day or night, and we’ll get you on the calendar with upfront pricing and a technician who knows New Franklin chimneys. Estimates are free, and most jobs finish in a single visit.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving New Franklin since 1984.